Terms of Service

Last Updated: February 23, 2026

1. Agreement to Terms

By accessing and using auracreatine.health ("Website"), you accept and agree to be bound by the terms and provision of this agreement. Aura Creatine ("Company", "we", "us", or "our") provides this Website and its services to you subject to the following Terms of Service ("Terms").

2. Company Information

Business Name: Aura Creatine
Contact Email: [email protected]
Website: https://www.auracreatine.health

Chamber of Commerce (KvK) and VAT numbers will be added upon business registration.

3. Products and Services

Aura Creatine offers premium creatine monohydrate supplements specifically formulated for women. All product descriptions, pricing, and availability are subject to change without notice.

Health Disclaimer: Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before starting any supplement regimen, especially if you are pregnant, nursing, have a medical condition, or are taking medications.

4. Orders and Payment

Payment Processing: All payments are processed securely through Stripe. We accept major credit cards and debit cards. Your payment information is never stored on our servers.

Order Confirmation: You will receive an email confirmation once your order has been placed. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason.

Pricing: All prices are listed in Euros (€) and include VAT where applicable. Shipping costs are calculated at checkout.

5. Shipping and Delivery

Shipping Regions: We currently ship to the Netherlands and other European Union countries.

Delivery Times: Standard delivery takes 3-7 business days within the Netherlands and 5-10 business days for other EU countries. Delivery times are estimates and not guaranteed.

Risk of Loss: All items purchased from Aura Creatine are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon delivery to the carrier.

6. Returns and Refunds

14-Day Return Policy: In accordance with EU consumer protection laws, you have the right to return unopened products within 14 days of receipt for a full refund.

Return Conditions: Products must be unopened, unused, and in their original packaging. For hygiene and safety reasons, we cannot accept returns of opened supplement containers.

Return Process: To initiate a return, contact us at [email protected] with your order number. Return shipping costs are the responsibility of the customer unless the product is defective or we made an error.

Refund Processing: Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method.

7. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Aura Creatine and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works of any content from this Website without our express written permission.

8. User Conduct

You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website. Prohibited activities include but are not limited to:

  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of the Website
  • Transmitting viruses, malware, or other harmful code
  • Harassing, threatening, or defaming other users
  • Violating any applicable laws or regulations

9. Limitation of Liability

To the fullest extent permitted by law, Aura Creatine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from your use of the Website or our products shall not exceed the amount you paid for the product giving rise to the claim.

10. Disclaimer of Warranties

The Website and all products are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, secure, or error-free.

While we strive to ensure the accuracy of product information, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

11. Indemnification

You agree to indemnify, defend, and hold harmless Aura Creatine and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Website or products, or your violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Website shall be resolved through good faith negotiations. If a resolution cannot be reached, disputes shall be submitted to the competent courts of the Netherlands.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

We encourage you to review these Terms periodically. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Aura Creatine regarding your use of the Website and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]
Website: https://www.auracreatine.health